Chairman and Chief Executive Officer, 1-800-FLOWERS.COM, Inc.
Jim McCann is a highly successful entrepreneur whose vision and energy have helped grow 1-800-FLOWERS.COM, the company he founded in 1976, into the world's leading florist and gift company. McCann's focus on customer relationships and his willingness to embrace new technologies and business channels helped change the way flowers and other gifts are marketed for birthdays, anniversaries, holidays and special occasions.
McCann recognized early on the enormous potential in providing on-the-go consumers with the ability to express themselves and connect with the important people in their lives through top quality floral gifts combined with exemplary, personal service. McCann has also consistently managed to stay ahead of the curve in multi-channel retailing by embracing new technologies, such as 800 phone numbers and the Internet, often long before other retailers recognized the opportunities that these developments would provide both for business and consumers.
In addition to being the first company to have its 800-telephone number as its name – a marketing insight that helped solidify the brand in consumer's minds – McCann was a pioneer in online retailing – seizing the enormous reach of the Internet as early as 1991. Utilizing thorough knowledge of his customer base and market, McCann focused on expanding brand name awareness and instilling a sense of trust and convenience.
McCann's strategy for growth includes an effective combination of birthing new businesses and making acquisitions of businesses and brands that resonate with customers as great sources for exceptional gifts. One such new business is the BloomNet® wire service which provides retail florists with diverse resources such as website hosting, a comprehensive technology platform for retail store management and the industry's first and only online digital floral directory. On the acquisition front, McCann has expanded his company's gift offerings, and become a leading player in the Gourmet Food and Gift Baskets business, by acquiring such iconic brands as: Fannie May®, makers of gourmet chocolate and other confections; Cheryl&Co.®, creators of individually-wrapped fresh baked cookies, brownies and cakes; and The Popcorn Factory®, which offers gourmet popcorn and other snacks in exclusively designed collectible tins.
McCann attributes much of his success to the lessons he learned in his first career, in the social services. At St. John's Home for Boys in Rockaway, New York, McCann recalls, he helped underprivileged youths learn how to overcome the many challenges of their environment. His experiences greatly influenced his management style and prepared him to lead 1-800-FLOWERS.COM toward becoming one of the world's most successful multi-channel retailers.
McCann is a published author and award winning public speaker as well as a frequent guest on radio and television programs nationwide. In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, McCann is a member of the Board of Directors of Willis Group Holdings Limited and Gruppo Lottomatica.
Updated: January 22, 2009
Christopher G. McCann
President, 1-800-FLOWERS.COM, Inc.
Chris McCann is President of 1-800-FLOWERS.COM and is responsible for the Company's overall performance and direction. Under his guidance, 1-800-FLOWERS.COM has earned a reputation as one of the leading multi-channel retailers in the country. Additionally, McCann's role in building 1-800-FLOWERS.COM's e-commerce channel has helped accelerate the Company's growth and earned him speaking engagements at numerous interactive conferences and universities around the country.
McCann earned a Bachelor of Arts degree in political science from Marist College, Poughkeepsie, New York. Prior to his association with 1-800-FLOWERS.COM, he served as President of Flora Plenty, a floral retail chain. He serves on the Board of Trustees of Marist College.
McCann lives on Long Island with his wife and three children.
Gerard M. Gallagher
SVP, General Counsel and Secretary
Gerard M. Gallagher has been the Company's Senior Vice President, General Counsel, and Corporate Secretary since August 1999 and has been providing legal services to the Company since its inception. Mr. Gallagher is the founder and a managing partner in the law firm Gallagher, Walker, Bianco and Plastaras, based in Mineola, New York, specializing in corporate, litigation and intellectual property matters since 1993. Mr. Gallagher is duly admitted to practice before the New York State Courts and the United States District Courts of both the Eastern District and Southern District of New York.
William E. Shea
SVP, Finance and Administration, Treasurer and CFO
William E. Shea has been the Company's Senior Vice President of Finance and Administration and Chief Financial Officer since September 2000. Before holding his current position, Mr. Shea was Vice President of Finance and Corporate Controller after joining the Company in April 1996. From 1980-1996, Mr. Shea was a certified public accountant with Ernst & Young LLP.
Thomas G. Hartnett
President, Consumer Floral Brands
Thomas G. Hartnett was named President, Consumer Floral Brands, in September of 2013. He had previously held the title of Senior Vice President and Chief Financial Officer of the Company’s Consumer Floral Brands since April 2010. Mr. Hartnett had previously served as the Company's SVP and COO of the Consumer Floral Brands from June 2006 through April 2010. Prior to this role, Mr. Hartnett was Senior Vice President of Retail and Fulfillment from September 2000. Before holding these positions, Mr. Hartnett held various positions within the Company since joining in 1991, including Controller, Director of Store Operations, Vice President of Retail Operations and Vice President of Strategic Development. Prior to joining the Company, Mr. Hartnett was a certified public accountant with Ernst & Young LLP.
Arnold P. Leap
Chief Information Officer (CIO)
Arnie Leap joined 1-800-FLOWERS.COM, Inc. as Chief Information Officer (CIO) in December, 2013. Arnie is responsible for all aspects of Information Technology for the enterprise and reports directly to Company president, Chris McCann. Prior to joining the Company, Arnie worked for 16 years at Direct Insite Corp, a provider of on demand cloud based software where he held a variety of roles culminating with his position as Executive Vice President, CTO. In this role, Arnie was the senior IT person in charge of Application Development, Product Roadmap, Infrastructure and Strategic Planning. He was responsible for the delivery of services to clients on a worldwide basis including multiple global Fortune 500 system and process improvement deployments. Prior to Direct Insite, Arnie served as Director of Information Systems at AMP/AKZO Riverhead Circuits, where he was responsible for MIS operations for three manufacturing facilities, including IT and networking. Arnie began his career in IT as a software developer at Opus-ISM, a software services company focused on the pharmacy management business.
Directs all initiatives within the BloomNet organization, ensuring member florist expectations and company goals are met and exceeded. Born in Oklahoma City, Oklahoma, Mark joined 1-800-FLOWERS.COM in December 2004 as Vice President Marketing and Sales for BloomNet, the Company's B2B "Flowers by Wire" Florist business. Mark was promoted to President of BloomNet in August 2006 reflecting his leadership in growing the BloomNet operations significantly during his tenure. He oversees all aspects of the BloomNet business ensuring member florist expectations and company goals are met and exceeded.
After a successful profession in the oil and gas industry, Mark started his career in the floral industry at American Floral Services (AFS), where, during his 17-year tenure, he held a variety of positions in sales, marketing, technology, international development and senior management with the final position being Chief Marketing Officer. In 1994, he was part of the senior management team that led to the successful sale and re-capitalization of AFS. In November 2000, he was a member of the executive team that successfully united AFS and Teleflora under the Teleflora banner to create the world's largest flowers-by-wire company, with over 33,000 independent retail florists in the United States and Canada.
Mark has served on the boards or been active in Sales and Marketing Executives International, The Society of American Florists, American Academy of Floriculture, American Floral Endowment, Floral Retailers Conference, Texas State Florist Association, Oklahoma State Florist Association, Historical Society of Setauket New York, PTF and other community and of personal interest organizations.
President, Gourmet Food and Gift Baskets
David Taiclet currently serves as President, Gourmet Food and Gift Baskets for 1800Flowers.com, Inc. 1800Flowers.com, Inc. is a leading internet consumer retailer of floral, food and gift products with revenues exceeding $900 million in 2008. Mr. Taiclet's current role includes responsibility for more than 1,000 employees, a growing collection of consumer food gift brands (including Fannie May Confections, Harry London, Cheryl&Co., The Popcorn Factory, The WineTasting Network, Ambrosia Wines, DesignPac Gifts and 1-800-Baskets.com, among others) and several manufacturing plants and distribution facilities located throughout the United States. Mr. Taiclet assumed his current position after serving as the Chief Executive Officer of Fannie May Confections Brands, Inc., which is a multi-branded retailer, wholesaler and manufacturer of confectionery products under the Fannie May, Fanny Farmer and Harry London brands.
Mr. Taiclet was the Co-Founder and Co-Owner of Alpine Confections, Inc. and in ten years grew Alpine Confections from $12 million in sales to $120 million, becoming one of the top 15 confectionery manufacturers and wholesalers in North America. Alpine Confections, Inc. was named Candy Industry Magazine's "Manufacturer of the Year" in 2005 and received numerous awards over its existence, including two that Mr. Taiclet is most proud - Employer of the Year by the Utah ARC (Association of Retarded Citizens) and Utah's most Family Friendly Large Company by the Governor's Employment Council for two years in a row. In May, 2006, 1800Flowers.com, Inc. purchased the holding company, Alpine Confections, Inc. and two of the five Alpine subsidiaries, Fannie May Confections, Inc. and Harry London Candies, Inc.
Previously, Mr. Taiclet worked for four years in the Strategy and Business Development Group of Cargill, Inc., an international marketer, processor and distributor of food, financial and industrial products. Mr. Taiclet spent a vast amount of time traveling internationally with a focus on various food and financial businesses in South America and Europe. Prior to his employment with Cargill and graduate school, Mr. Taiclet served four years of active duty in the U.S. Army, attaining the rank of Captain. Most of Mr. Taiclet's time on active duty was with the 4th Infantry Division.
Mr. Taiclet graduated from the University of Notre Dame with a B.B.A., Finance and also earned an M.B.A., with Second Year Honors, from Harvard University.
Vincent J. McVeigh
Mr. McVeigh has been a Senior Vice President with the Company since October 2000. Before holding this position, Mr. McVeigh held various positions within the Company since joining in 1991, including Bloomnet Manager, Director of Call Center Operations and Vice President of Merchandising.
Senior Vice President, 1-800-FLOWERS.COM, Inc.
During a career that has spanned more than 22 years, Maureen Paradine has been recognized as an innovator and a pacesetter in the fields of human resources, psychological testing and employee benefits. Her experience and her talents for implementing and optimizing next-generation processes and advanced technologies have been instrumental in the professional growth of thousands of employees as well as the success of several companies.
1-800-FLOWERS.COM is the world’s leading florist and gift shop and as Senior Vice President of Human Resources, Maureen is responsible for all HR activities for the company’s 3,000 employees worldwide. Most recently, she spearheaded the re-engineering of 1-800-FLOWERS.COM’s Human Resource function, transforming it into an enterprise that utilizes online social technologies in a multitude of ways including recruitment, selection, on-boarding and performance management. With the use of technologies such as Rypple, Maureen and her HR team have helped create and foster a highly collaborative company culture where employees, managers and top-level executives have embraced the opportunity to communicate more productively and share ideas more effectively. For example, implementation of the company’s social technology-based performance management system has generated an open and transparent platform for performance reviews where feedback is continual. This has resulted in greater recognition for strong performers, increased motivation for employees who need improvement, higher retention rates, and enhanced employee performance overall.
Prior to joining 1-800-FLOWERS.COM, Maureen was Vice President of Human Resources at The Hain Celestial Group, a leading natural and organic food and personal care products company. While at Hain, she implemented a cutting-edge technology platform for benefits, HRIS (Human Resource Information System), policies, pay grades and payroll that resulted in streamlined processes, increased operational efficiencies and substantial cost reductions.
Maureen received her BA in Business from Hofstra University and her Masters in Industrial Psychology from New York University.