Management Team

James F. McCann Founder and Executive Chairman

Jim McCann is a successful entrepreneur, business leader, author, media personality and philanthropist whose passion is helping people deliver smiles.  Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into one of the world’s leading Floral and Gourmet Foods gifting companies.

McCann’s willingness to embrace new technologies that help people connect and express themselves, such as 800 phone numbers, the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends.  McCann’s strategy for growth includes an effective combination of birthing new businesses and making acquisitions of businesses and brands that resonate with customers as great sources for exceptional gifts.  McCann has expanded his company’s gift offerings to become a leading player in the Gourmet Food and Gift Baskets business, including such iconic brands as: Harry & David®; Fannie May®; Cheryl’s®; The Popcorn Factory®; Wolferman’s®;® and Stockyards®, among others. McCann has also steered the Company into the emerging areas of content and media and his focus on customer engagement has enabled the company to stake out an industry leading position in the fast evolving areas of Social and Mobile commerce, earning numerous awards for its initiatives in these exciting new business areas.

In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, McCann is the non-executive chairman of the Board of Directors of Willis Group Holdings Limited and serves as a director for Scotts Miracle-Gro as well as for several non-profit organizations.

Christopher G. McCann President and Chief Executive Officer, 1-800-FLOWERS.COM, Inc.

Chris McCann, President and Chief Executive Officer, of 1-800-FLOWERS.COM is responsible for the company’s operations across all of its brands and businesses. He oversees the company’s strategic, operational and organizational processes, including the development, implementation and execution of annual and longer-term strategic, operating and budget plans.

When Chris’ brother, Jim, bought his first flower shop, Chris, who was still attending school, would come in on weekends to learn about the business and help out in any way that he could.  Since joining 1-800-FLOWERS.COM in 1984, Chris has played a pivotal role in helping the company build a reputation as one of the leading ecommerce and omni-channel retailers in the country.  He has also become well-known for embracing new customer engagement opportunities in Social and Mobile commerce.  He believes strongly in his company’s corporate mantra that their “best product is our customer experience.”

In 2005, as part of Chris’ vision, 1-800-FLOWERS.COM again led change in the floral industry with the launch of its BloomNet Wire Service business, which is designed specifically to help professional florists grow their businesses profitably. Chris also spearheaded the launch of the company’s Local Artisans program as a way to showcase the creativity of these local florists to millions of 1-800-FLOWERS.COM customers online.

Chris currently serves as Vice Chairman of the Board of IGHL, a facility dedicated to the enrichment of the lives of developmentally disabled adults, a cause that is near to his heart.  Smile Farms is a non-profit he helped found with his brother, Jim, that seeks to help developmentally disabled adults find meaningful employment.  The five-acre Smile Farm in Moriches, NY currently employs more than 30 developmentally disabled adults (including one of Chris’ older brothers) who grow flowers, plants and food products to be used in their local communities.

Chris also serves on the Advisory Board for Dreamit and the Board of Advisors for IBM Websphere.  Previously, he held director positions at, and Neoware Technologies.


Chris earned his Bachelor of Arts in political science from Marist College, where he currently serves on its Board of Trustees.

William E. Shea SVP, Finance and Administration, Treasurer and CFO

William E. Shea has been the Company's Senior Vice President of Finance and Administration and Chief Financial Officer since September 2000. Before holding his current position, Mr. Shea was Vice President of Finance and Corporate Controller after joining the Company in April 1996. From 1980-1996, Mr. Shea was a certified public accountant with Ernst & Young LLP.

Gerard M. Gallagher SVP, General Counsel and Secretary

Gerard M. Gallagher has been the Company's Senior Vice President, General Counsel, and Corporate Secretary since August 1999 and has been providing legal services to the Company since its inception. Mr. Gallagher is the founder and a managing partner in the law firm Gallagher, Walker, Bianco and Plastaras, based in Mineola, New York, specializing in corporate, litigation and intellectual property matters since 1993. Mr. Gallagher is duly admitted to practice before the New York State Courts and the United States District Courts of both the Eastern District and Southern District of New York.

Arnold P. Leap Chief Information Officer (CIO)

Arnie Leap joined 1-800-FLOWERS.COM, Inc. as Chief Information Officer (CIO) in December, 2013. Arnie is responsible for all aspects of Information Technology for the enterprise and reports directly to Company president, Chris McCann. Prior to joining the Company, Arnie worked for 16 years at Direct Insite Corp, a provider of on demand cloud based software where he held a variety of roles culminating with his position as Executive Vice President, CTO. In this role, Arnie was the senior IT person in charge of Application Development, Product Roadmap, Infrastructure and Strategic Planning. He was responsible for the delivery of services to clients on a worldwide basis including multiple global Fortune 500 system and process improvement deployments. Prior to Direct Insite, Arnie served as Director of Information Systems at AMP/AKZO Riverhead Circuits, where he was responsible for MIS operations for three manufacturing facilities, including IT and networking. Arnie began his career in IT as a software developer at Opus-ISM, a software services company focused on the pharmacy management business.

David Taiclet President, Gourmet Food and Gift Baskets

David Taiclet currently serves as President, Gourmet Food and Gift Baskets for, Inc., Inc. is a leading internet consumer retailer of floral, food and gift products with revenues exceeding $900 million in 2008. Mr. Taiclet's current role includes responsibility for more than 1,000 employees, a growing collection of consumer food gift brands (including Fannie May Confections, Harry London, Cheryl&Co., The Popcorn Factory, The WineTasting Network, Ambrosia Wines, DesignPac Gifts and, among others) and several manufacturing plants and distribution facilities located throughout the United States. Mr. Taiclet assumed his current position after serving as the Chief Executive Officer of Fannie May Confections Brands, Inc., which is a multi-branded retailer, wholesaler and manufacturer of confectionery products under the Fannie May, Fanny Farmer and Harry London brands.

Mr. Taiclet was the Co-Founder and Co-Owner of Alpine Confections, Inc. and in ten years grew Alpine Confections from $12 million in sales to $120 million, becoming one of the top 15 confectionery manufacturers and wholesalers in North America. Alpine Confections, Inc. was named Candy Industry Magazine's "Manufacturer of the Year" in 2005 and received numerous awards over its existence, including two that Mr. Taiclet is most proud – Employer of the Year by the Utah ARC (Association of Retarded Citizens) and Utah's most Family Friendly Large Company by the Governor's Employment Council for two years in a row. In May, 2006,, Inc. purchased the holding company, Alpine Confections, Inc. and two of the five Alpine subsidiaries, Fannie May Confections, Inc. and Harry London Candies, Inc.

Previously, Mr. Taiclet worked for four years in the Strategy and Business Development Group of Cargill, Inc., an international marketer, processor and distributor of food, financial and industrial products. Mr. Taiclet spent a vast amount of time traveling internationally with a focus on various food and financial businesses in South America and Europe. Prior to his employment with Cargill and graduate school, Mr. Taiclet served four years of active duty in the U.S. Army, attaining the rank of Captain. Most of Mr. Taiclet's time on active duty was with the 4th Infantry Division.

Mr. Taiclet graduated from the University of Notre Dame with a B.B.A., Finance and also earned an M.B.A., with Second Year Honors, from Harvard University.

Thomas G. Hartnett President, Consumer Floral Brands

Thomas G. Hartnett was named President, Consumer Floral Brands, in September of 2013. He had previously held the title of Senior Vice President and Chief Financial Officer of the Company’s Consumer Floral Brands since April 2010. Mr. Hartnett had previously served as the Company's SVP and COO of the Consumer Floral Brands from June 2006 through April 2010. Prior to this role, Mr. Hartnett was Senior Vice President of Retail and Fulfillment from September 2000. Before holding these positions, Mr. Hartnett held various positions within the Company since joining in 1991, including Controller, Director of Store Operations, Vice President of Retail Operations and Vice President of Strategic Development. Prior to joining the Company, Mr. Hartnett was a certified public accountant with Ernst & Young LLP.

Mark Nance President, Bloomnet

Directs all initiatives within the BloomNet organization, ensuring member florist expectations and company goals are met and exceeded. Born in Oklahoma City, Oklahoma, Mark joined 1-800-FLOWERS.COM in December 2004 as Vice President Marketing and Sales for BloomNet, the Company's B2B "Flowers by Wire" Florist business. Mark was promoted to President of BloomNet in August 2006 reflecting his leadership in growing the BloomNet operations significantly during his tenure. He oversees all aspects of the BloomNet business ensuring member florist expectations and company goals are met and exceeded.

After a successful profession in the oil and gas industry, Mark started his career in the floral industry at American Floral Services (AFS), where, during his 17-year tenure, he held a variety of positions in sales, marketing, technology, international development and senior management with the final position being Chief Marketing Officer. In 1994, he was part of the senior management team that led to the successful sale and re-capitalization of AFS. In November 2000, he was a member of the executive team that successfully united AFS and Teleflora under the Teleflora banner to create the world's largest flowers-by-wire company, with over 33,000 independent retail florists in the United States and Canada.

Mark has served on the boards or been active in Sales and Marketing Executives International, The Society of American Florists, American Academy of Floriculture, American Floral Endowment, Floral Retailers Conference, Texas State Florist Association, Oklahoma State Florist Association, Historical Society of Setauket New York, PTF and other community and of personal interest organizations.