Our Story

Delivering smiles is more than a nice thought – it's been our business practice since day one.

Making people smile is no small accomplishment. It's an art and a passion that's been in our family for decades. And it's what drove Jim McCann to open his first flower shop in 1976. From that first flower shop 40 years ago, 1-800-FLOWERS.COM, Inc. has grown to become a multi-brand, omni-channel gift leader today, offering an unmatched family of iconic-branded gifts for every occasion. Our vast selection of gifts includes fresh flowers, fruits, gourmet food gift baskets and towers, cookies and baked goods, popcorn and specialty treats, premium chocolates and confections and top quality steaks and chops all from top brands consumers know and love, including: Cheryl’s Cookies, The Popcorn Factory, Harry & David, 1-800-Baskets, Wolferman’s, Stockyards and more!

Thoughtfully PLANTED

In 1976, Jim McCann, founder and CEO of 1-800-FLOWERS.COM, Inc., opened his first retail florist shop and began a journey that would forever change the way flowers, gourmet foods and other thoughtful gifts are bought for birthdays, anniversaries, and virtually every other celebratory occasion. Today, with its unique range of highly recognizable brands and a constantly growing selection of gift products, 1-800-FLOWERS.COM, Inc. continues to change how customers buy gifts.


It's not just in our business plan; it's actually how we see the world.

seeds of success

“Our mission is to help our customers express themselves and connect with the important people in their lives.”

From every floral arrangement we hand-create to each pear picked straight from our orchards, along with all of the other gifts we offer, we are deeply focused on ensuring our customers’ ability to find the perfect gift to express their sentiment to the important people in their lives.


We have a passion for providing the highest-quality gifts and exceptional customer service to ensure our customers are always smiling. To prove our dedication to delivering happiness, we back every gift with our 100% Smile Guarantee – if our customers are not smiling, neither are we!

Backing up our 100% Smile Guarantee requires a dedicated and passion-driven team effort. Whether we’re picking thousands of tons of pears in our orchards, enrobing our classic Pixies® with our 95-year-old secret chocolate recipe or assembling a bouquet of the freshest flowers, our entire company works to ensure our products are always the very best they can be – from the moment our customers select the gifts to the moments their recipients receive them with a smile. High-quality products, exceptional customer service and delivering smiles are all very personal to each and every one of our associates – if our customers aren’t smiling, then neither are we.


Here at 1-800-FLOWERS.COM, Inc., we are dedicated to giving back to the communities we serve. This is why we’re actively engaged in a variety of volunteer, philanthropic and charitable programs aimed at strengthening communities and empowering the passionate individuals who help comprise them.

1-800-FLOWERS.COM, Inc. is proud to support Smile Farms Inc., a nonprofit organization dedicated to providing meaningful work opportunities to adults with developmental disabilities at local farms, urban gardens and greenhouses in the communities where they live. As an ongoing corporate sponsor, 1-800-FLOWERS.COM, Inc. is helping Smile Farms Inc. rally neighbors, small businesses, corporations and local civic organizations to create more jobs, promote locally grown goods and bring increased awareness to a much-deserving population. This is just one of several key initiatives that help us give back to the communities that make our company’s mission of delivering smiles possible.



Jim McCann opens his first Flora Plenty retail store. It is the first of 14 flower shops he will open in the New York Metropolitan area.


Flora Plenty merges with Rosalia Florist.


Chris McCann joins the company.


Jim McCann acquires the 1-800-FLOWERS phone number and changes the company to 1-800-FLOWERS®.


Launches BloomNet, its own network of florists.


1-800-FLOWERS® moves offices to Westbury, NY.


1-800-FLOWERS® goes online!


1-800-FLOWERS® becomes first merchant partner with AOL. Merges with Conroy’s, a large California florist.


Launches first website.

Launches BloomLink (floral transmission service).


Jim publishes his 2nd book, ‘’Celebrations’’.

New service center opens in Ardmore, Oklahoma. Merges with Magic Cabin and HearthSong.

1-800-FLOWERS donates over one million flowers to events honoring victims of 9/11 and participates in ceremonies for the families at Ground Zero.


Jim and sister Julie Mulligan publish ‘’A Year Full of Flowers’’.

Merges with Cheryl & Co.

Merges with Wind & Weather.

1-800-FLOWERS.COM® moves offices to Carle Place, NY.


Our Happy Hour Bouquets® star in a national advertising campaign from New York to Los Angeles – transforming Happy Hour in major cities around the country!

1-800-FLOWERS.COM® celebrates its 30th anniversary.

Launches 1-800-BASKETS.COM®.


Martha Stewart Living Omnimedia and 1-800-FLOWERS.COM launches Martha Stewart for 1-800-FLOWERS.COM.

Acquires DesignPac Gifts LLC, a Leading Designer, Assembler and Distributor of Gourmet Gift Baskets, Gourmet Food Towers and Gift Sets.

Launch of Everything Cupcake™ collection, a new and unique collection of floral and edible cupcakes. Shown here: 1-800-FLOWERS® Cupcake in Bloom™.

Launch of 1-800-FLOWERS.COM Mobile Gift Center, an innovative application that provides the best and popular 1-800-FLOWERS.COM gift ideas on BlackBerry® smartphones.


250,000 Smiles – and Counting!


1-800-FLOWERS.COM, INC. completes its acquisition of Harry & David Holdings, Inc., creating a leading floral and gourmet gift retailer with more than $1.1 billion in annual sales


1-800-FLOWERS.COM, INC. named “Best Company to Work for in New York State” by The New York State Society for Human Resource Management

1-800-FLOWERS.COM, INC. announces Corporate Support of Smile Farms

1-800-FLOWERS.COM, INC. names Veterans Advantage as its Official Military Verify Solution Provider, offering military discounts and other savings programs


1-800-FLOWERS.COM, INC. celebrates its 40th anniversary

1-800-FLOWERS.COM, INC. launches “Gwyn”, an artificial intelligence powered online shopping experience

1-800-FLOWERS.COM, INC. automated chatbot for Facebook Messenger is announced at F8

1-800-FLOWERS.COM, INC. offers voice-enabled floral gifting through Amazon Alexa